I’ve received a number of emails lately regarding problems updating QuickBooks 2014 Payroll. Even though customers are registered for QuickBooks payroll, the automatic updates are not recognizing payroll which expires June 30, 2014. At our office some of the computers updated payroll automatically with an expiry of December 31, 2014 while others didn’t. We are all on the same Windows operating system.
When I contacted QuickBooks their only suggestion was to go to their website and manually download the update. No other explanation was supplied. Make sure your QuickBooks file is closed first! Here is the link for the manual update for various versions.
When you download, make sure you save it to a convenient location. I saved mine on my desktop. It can take anywhere from 10 to 25 minutes depending on your system. Once you’ve downloaded the application, restart your computer. Then open your QuickBooks file. The payroll update should be installed. To confirm you’re working with the current payroll update go to;
- My License Information
- Under the Payroll Information heading, you will see Tax Table Expiry Date. It should say 12/31/2014
For those of you that have emailed me regarding updating payroll for QuickBooks 2013 – it is not available. You will have to upgrade to QuickBooks version 2014. Once you’ve upgraded to QuickBooks 2014 you will have access to payroll updates until June 30, 2015. QuickBooks isn’t eager to share the extension date of 6 months each year, as they are anxious to get everyone on the most recent releases. But I like to wait a few months after each new version is launched, so they can get some of the bugs fixed first.
I welcome your feedback. As always, you can reach me by phone or email, leave a comment right here on the site, or click the contact tab at the bottom of the screen if you are reading this post on the website.
Until next time,